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Maatla Care

Your records and privacy

Sharing your records with another practice

Give a specific practice or clinician access to your record, for a set time if you prefer, and revoke it whenever you like.

When sharing helps

  • You are seeing a specialist and want them to have your history.
  • You are moving to a new practice.
  • You would like a second opinion.

How to share

  1. Sign in and open the privacy section of your account.
  2. Choose to share your records and select the practice or clinician.
  3. Choose what to share and, if you like, a date when access should end.
  4. Confirm. The practice can see what you shared until the date you chose or until you revoke access.

Revoking access

You can revoke a share at any time, and access ends from that moment. Information the practice has already used in your care, such as a note in its own records, becomes part of its records and is kept under its legal obligations.

Sharing a single document

To share one document, such as a medical certificate or a result, create a secure link. Links expire after a set time and a small number of views, and you can revoke them early.

Referrals

When your doctor refers you, the referral letter goes to the receiving practice as part of your care. You can ask your doctor what the referral includes.