Healthcare made simpler. Practices made smarter.
Better care.
Less complexity.
One intelligent platform connecting patients and healthcare professionals, making every step of the healthcare journey simpler.
- Real-time availability
- Book on WhatsApp or by phone
- Clinician-approved records
Next available
Sample dataDr Sample
General Practitioner, Soweto
Accepts your medical aid
Two sides, one platform
Made for the people who need care. And the people who provide it.
For patients
Your healthcare journey, made easier.
Find a doctor who has time for you, book in moments, and keep your appointments, prescriptions and results together. For you and the people you care for.
- Book, move or cancel anytime
- Reminders on your phone
- Your records, in one place
- Manage your family too
For healthcare professionals
More time for patients. Less time on paperwork.
An AI scribe that drafts your notes for you to approve, a calendar that fills itself from WhatsApp and missed calls, and a front desk that runs smoothly.
- AI-drafted, clinician-approved notes
- Multi-doctor scheduling
- Missed calls turned into bookings
- Records at your fingertips
Signature feature
One missed call. A simpler way to care.
Airtime is precious. Patients can call your Maatla Care number and hang up. Our automated assistant calls them back, helps them choose a time, books it, and confirms it on WhatsApp.
It always says it is automated
Callers know they are speaking to software, and can ask for a person at any time.
It only calls when it should
Opt-outs, calling hours, duplicate checks and daily limits are enforced on every callback.
Your calendar is the source of truth
Only real, open times are offered, and bookings appear instantly.
Missed call
+27 82 *** 4471 called Sample Family Practice at 07:42
Caller has not opted out
Within permitted calling hours
No callback already pending
Daily callback limit not reached
Demonstration with sample data. No real call is placed.
Maatla Care
Business account
Sample conversation
Healthcare conversations, where you’re already connected.
Supported patients can book, reschedule, cancel, get reminders, pay and answer pre-visit questions on WhatsApp. No new app to download, no data-hungry website.
- Menus that just work
- Tap a button or reply with a number. It works even when typing is hard.
- Voice notes understood
- Patients can speak instead of type, where supported.
- A person when you need one
- Your team can take over any conversation from the inbox.
- Privacy by default
- Health details are only shared once a number is linked to a verified account.
AI medical scribe
Focus on the patient. We’ll help with the notes.
With the patient’s consent, Maatla Care transcribes the consultation and drafts a structured SOAP note. Every line is linked to what was actually said. You correct anything, and nothing reaches the record until you approve it.
Transcript
4 min 12 s, audio deleted after transcriptionDraft SOAP note
Draft, not saved to recordSubjective
- Sore throat and fever since Saturday, worse on swallowing.
- No cough.
Objective
- Temperature 38.4 °C.
- Tonsils swollen with exudate.
Assessment
- Clinician assessment: tonsillitis.
Plan
- Rapid strep test.
Consent comes first
Recording only starts after consent is confirmed and logged.
Nothing invented
Statements that cannot be traced to the transcript are flagged for you to confirm or remove.
You have the final word
Every field is editable, every version is kept, and approval is always yours.
Practice management
Everything your practice needs. Finally together.
Scheduling
Dr Sample
Dr Example
Dr Demo
08:00
T. Mokoena
30 min
Open
J. van Wyk
60 min
08:30
Open
S. Dube
30 min
09:00
L. Naidoo
60 min
Open
Open
09:30
Walk-in
30 min
N. Khumalo
30 min
How it works
Simple for patients. Powerful for practices.
- 01
Find the right doctor
Search by area, specialty, language, medical aid and real availability. Or just send us a WhatsApp.
- 02
Book in a few taps
Choose a time that suits you. Confirmation arrives on WhatsApp, SMS or email.
- 03
Arrive prepared
Answer a few questions before your visit so your doctor is ready for you. Check in from your phone.
- 04
Keep what matters
Approved summaries, prescriptions, results and reminders stay in your account, under your control.
Trust
Technology built around trust.
Health information is personal. These principles shape every feature we build.
Patient privacy
Built around POPIA principles: purpose limits, data minimisation, encryption in transit and at rest, and no health data sent to advertisers.
Secure record access
Practices only see patients who have a relationship with them. Every view of a record is logged, and patients can see who looked.
Professional verification
Doctors are only bookable after their professional registration has been checked by our team.
Clinician oversight
AI drafts. Clinicians decide. Nothing clinical is finalised without a qualified person's approval.
Transparent AI assistance
Our assistant always says it is automated, never diagnoses or prescribes, and points to emergency services when it hears warning signs.
Consent controls
Patients choose what they share, with whom, and how they hear from us. Consent can be withdrawn at any time.
We do not claim certifications we do not hold. Read how we handle data in our Privacy Policy and AI Safety pages.
Pricing for practices
Clear plans. No surprises.
Monthly subscriptions for practices, with usage beyond your allowance shown separately. Patients never pay to find care on Maatla Care.
Starter
For a solo practice getting organised.
R299/ month
14-day free trial. No card needed to start.
- Appointment calendar
- Patient management
- Online booking page
Professional
Never miss a patient who calls or messages.
R799/ month
14-day free trial. No card needed to start.
- Everything in Starter
- AI receptionist and missed-call callbacks
- WhatsApp booking and reminders
Premium
Hand the notes to the AI scribe, keep the final word.
R1 499/ month
14-day free trial. No card needed to start.
- Everything in Professional
- AI consultation scribe
- Referral letters, certificates and summaries
Clinic
Several doctors, one shared front desk.
FromR2 999/ month
14-day free trial. No card needed to start.
- Everything in Premium
- Up to 5 doctors included
- Shared reception workflows
Enterprise
Multi-branch groups and hospital networks. Multi-branch management, Integrations, Custom onboarding and administration.
Usage beyond your plan
Each plan includes a monthly allowance. Usage above it is billed at the end of the month, itemised, never as a surprise. Your dashboard shows usage as it happens.
- AI scribe
- R2,00per minute
- AI receptionist
- R3,00per minute
- WhatsApp messages
- R0,60per message
- SMS messages
- R0,45per message
Healthcare deserves a better connection.
Join as a patient in a minute, or bring Maatla Care to your practice with a free trial.