Booking an appointment

Find a doctor

Use Find a Doctor to search by name, area, type of care or the medical aid a practice accepts. Only doctors whose professional registration has been checked by our team can be booked.

Choose a time and confirm

1. 1Open the doctor's profile and choose a service, such as a standard consultation.
2. 2Pick a time. We only show times that are open in the practice's calendar at that moment.
3. 3Choose who the appointment is for: you or one of your dependants.
4. 4Answer any pre-visit questions the practice asks. These help your doctor prepare.
5. 5Confirm the booking. You receive a confirmation on your chosen channel, such as WhatsApp, SMS or email.

Other ways to book

You do not need to use the website. Depending on what your practice offers, you can also:

• Send a WhatsApp message to the practice's Maatla Care number and follow the menu.
• Call the practice's callback number and hang up. An automated assistant calls you back to help you book.
• Phone or visit the practice. Reception can book for you in the same calendar.

Fees and medical aid

Doctor profiles show consultation fees and accepted medical aids as supplied by the practice. The final cost depends on the care you receive and on your medical aid plan. If you are unsure, ask the practice before your visit.

Reminders

We send reminders before your appointment on the channel you prefer, typically the day before and again a few hours before. You can change how you receive reminders in your communication settings.